Our contact details
Name: Mrs Elena Lena
Address: T10 Allen House, The Maltings, Station Road, Sawbridgeworth, CM21 9JX,
Phone Number: 0044 (0)7468 433411
E-mail: info@tieps.com
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Purchased data from marketscan.co.uk
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- The processing of orders
- To keep you updated on new products or information relating to our products.
- To advise of maintenance requirements and updates on devices.
We also receive personal information indirectly, from the following sources in the following scenarios:
- Historical information from Wegamed.
We use the information that has been given to us to provide information about our products.
We do not share this information with other organisations or individuals from outside of our company.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your consent.
You are able to remove your consent at any time.
You can do this by contacting info@tieps.com.
How we store your personal information
Your information is securely stored. Our computers have passwords and anti-virus protection.
We keep name and contact details until advised otherwise by you. Or when license agreement with marketscan.co.uk is expired.
If you request your details to be removed, we will then permanently delete the information on all platforms including our one drive.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@tieps.com or call 07468 433411 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us a info@tieps.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire,SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk